According to the law that protects the rights of the consumer, he is granted many rights, among which is the return of goods of good quality. Even a situation where the presence of a cash or sales receipt is excluded will not prevent you from getting the money back.
In fairness it should be noted that not all purchases can be returned a priori. This is a complex technique, such as a computer. Also, you can not return even if there is a check, underwear. In other cases, you can return the money for the goods within two weeks. At the same time, he should keep his proper appearance and should have no traces of exploitation. There should also be the presence of labels from the manufacturer and, finally, a check - proof of purchase.
What to do if a check is impossible due to its loss? In this case, does the buyer lose hope for the return of the goods that they don’t like? Can I return the goods without a check? The answer is yes.It remains to enlist other evidence of the purchase:
In the process of returning the goods you will have to write an application for a refund. By law, you are not entitled to ask for a passport, but this is practiced. The fact is that customer data is further required by the seller for accounting. If you do not have a passport in your hands, this will not cause a refusal to return the funds. Return the goods of inadequate quality in the same ways. However, the process may be delayed if the goods will be checked for the presence of a marriage.
If you purchased a defective product, you can demand not only a refund, but also exchange it for a new one. Moreover, the consumer has the right to make claims for reducing the purchase price of goods of inadequate quality. How to return money for low-quality goods? - write a claim, at the top of which specify the details of the seller.